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Contacts

Working hours:

Mon-Thur, 9.00 to 18.00,

Fri, 9.00 to 16.45,

lunch break — 13.00 to 13.45


Address:

м. Київ, вул. Еспланадна, 8/10, 01601

Тел. (044) 289-86-22, (044) 289-70-60, факс (044) 289-00-98

Map

Hotlines of the Government Contact-Based Centre

15-45 – Government Contact-Based Centre, 24/7, toll-free for applicants in the Ukrtelecom landline communication network, applicants calling from mobile operators Kyivstar, Vodafone Ukraine, Lifecel

15-39 – for applications from persons with disabilities,

15-47 – on countering trafficking in human beings and domestic violence,

(044) 284-19-15 – for the Ukrainian citizens abroad; 24/7, charged at tariffs of the corresponding communication operator.


Контактні дані

Електронні адреси:

4) for legal persons* - info@mlsp.gov.ua

* According to point 45 of the Model Guideline on Keeping Records on Management Information in Electronic Form and Arranging Work with Electronic Documents in Records Management, Electronic Inter-Agency Exchange approved by Resolution of the Cabinet of Ministers of Ukraine No. 55 of 17 January 2018 “Certain Manners of Keeping Records on Management Activities”, fax grams and other electronic documents received by e-mail with/without an electronic signature (electronic seal) are not to be registered. Correspondence is sent to the Ministry of Social Policy of Ukraine by mail (the original copy of the document signed).

Useful telephone numbers:

  • (044) 289-70-60, (044) 289-01-42 – information on registration, location, and progress of the citizens’ appeals received by the Ministry;
  • (044) 289-66-89 – information on registration, location, status of consideration of citizens' applications received by postal and e-mail address, as well as during personal reception at public reception desks of the Ministry of Social Policy;
  • (044) 289-54-48; (044) 289-66-89 – information on organization of personal visits of citizens by the professionals and senior executives of the Ministry;
  • (044) 289-41-95 – information on register and progress of requests for public information;
  • 044) 289-86-22 (факс: 289-00-98) – іinformation on incoming correspondence received by the Ministry from the other ministries, enterprises, institutions and organizations;
  • (044) 289-86-66 – information on registration of incoming correspondence received from people’s deputies of Ukraine, the Verkhovna Rada of Ukraine, the Secretariat of the President of Ukraine, and the Cabinet of Ministers of Ukraine.
  • Contacts Details of Social Protection Departments of the OSA and the Kyiv City State